In the first part of this 45-minute conversation with Nick Himowicz, you will hear:
– Why the problem isn’t email but our relationship to it
– Some of the classic email bloopers that make it such a frictiony tool like failing to change a subject line or calling to discuss an email
– Starting to make visible some of the invisible ways we have of working together (like how we use email) so that they can be designed and improved
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